Privacy Policy

Last updated: 2 November 2026

Identity and Role of the Data Controller

famejolt acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our professional hub for live television production services. Our registered address is The Greenhouse, MediaCityUK, Salford, Greater Manchester, M50 2EQ, UK and you may contact us at c.pyke@salford.ac.uk or +44 161 295 4545 for any data protection enquiries.

Scope of This Notice

This privacy notice applies to all visitors to our website who are located in the United Kingdom. It covers individuals who interact with our online resources about studio equipment integration, camera techniques, acoustic optimisation, lighting setups and production processes for news, interviews and live shows. It does not apply to offline activities or third-party websites linked from our pages.

Categories of Personal Data and Sources

We collect personal data directly from you when you use our contact form or browse the site. This includes identification details such as name and job title, contact information including email address and telephone number, technical data such as IP address, browser type and device information, and usage data showing how you navigate our content. We do not obtain data from third-party sources unless you provide it voluntarily through forms.

Purposes of Processing and Legal Bases

We process your data to respond to enquiries submitted via the contact form under the legal basis of legitimate interest in providing customer support. We analyse website usage to improve our content on television production topics under legitimate interest. Where you consent to receive updates about our services we rely on consent. Compliance with legal obligations such as record keeping forms another basis for limited processing.

Requirement to Provide Data

Providing personal data through our contact form is voluntary. If you choose not to supply the requested details we may be unable to respond to your enquiry or deliver the information you seek about our live television production resources.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance site functionality and gather analytics. A separate cookie policy explains the specific cookies deployed and your options for managing preferences. Please refer to that document for full details on consent mechanisms and withdrawal options.

Processors, Recipients and Legal Disclosures

We engage service providers such as hosting companies, email delivery platforms and analytics providers who act as processors under our instructions. We may disclose data when required by law, court order or to protect our legal rights. No sale of personal data occurs.

International Transfers

Some of our processors may be located outside the United Kingdom. In such cases we rely on appropriate safeguards including standard contractual clauses approved by the UK Government to ensure an adequate level of protection for your personal data.

Retention Periods

Contact form data is retained for a maximum of two years after the last interaction unless a longer period is required for legal compliance. Usage logs are kept for twelve months. We apply these criteria consistently to balance operational needs with data minimisation principles.

Security and Data Minimisation

We implement appropriate technical and organisational measures including encryption, access controls and regular security reviews to protect personal data. We collect only the minimum information necessary for the stated purposes and do not make absolute guarantees regarding security.

Data Subject Rights

You have the right to access, rectify, erase, restrict processing, port your data and object to certain processing. To exercise these rights please contact us at c.pyke@salford.ac.uk or +44 161 295 4545. We will respond within one month of receiving a verifiable request.

Withdrawing Consent and Objecting to Marketing

Where processing relies on consent you may withdraw it at any time by contacting us. You may also object to direct marketing at any time using the unsubscribe mechanism or by writing to us. Objections to profiling for marketing purposes will be honoured promptly.

Right to Complain

If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Their contact details are available on their official website.

Children and Age Restrictions

Our website is not directed at children under the age of eighteen. We do not knowingly collect personal data from minors. If we become aware that data from a child has been submitted we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics performed are for internal improvement only and do not result in automated outcomes affecting users.

Policy Changes

We may update this privacy policy from time to time to reflect changes in law or our practices. The effective date appears at the top of the page. Continued use of the site after updates constitutes acceptance of the revised notice.